FAQ


Security Cameras in New Zealand


What is Digital HD CCTV?

Traditionally, video was recorded on old tape or analogue-based systems. With technology advancing, video is now recorded on a system similar to a DVD player. This allows the video to be stored on a surveillance hard drive, like those found in computers.


How do I view my business cameras from home?

Remote viewing is done by transmitting video feeds from the recorder over an Internet connection. Software installed on your PC, smartphone, laptop or tablet will create a secure connection to the DVR and allow you to view the video feeds being recorded. There is no monthly fee for this service; however data transmission charges from your provider will apply. Some configuration of your broadband router may also be required and we recommend having a static IP address set to your connection by your provider.


How many cameras should I install?

The total number of cameras can be kept to a minimum with a well-designed CCTV system and properly placed cameras. We can help you to ensure the most effective coverage and ideal location for each camera during installation.


How many days of video can be stored?

The number of days that can be stored depends on various factors such as the number of cameras, storage capacity and amount of motion that will be recorded. Selecting a recorder capable of supporting multiple large format hard drives is essential for maximum storage capacity.


How do I get video off my digital video recorder?

Our systems allow for various methods of backing up recordings to different media, including DVD/CD, USB memory or network connection.
 

What cameras should I use?

There are many cameras available for various situations and environments. Retail shops with artificial light may prefer the small, cost effective dome cameras. For areas that are exposed to high levels of varying light, an auto iris camera is recommended, as it has the ability to reduce the size of the camera iris depending on the light. In large retail areas or yards, a high speed PTZ (Pan, Tilt, Zoom) or an auto tracking camera is very effective, as it can be programmed to patrol a certain route or can be controlled remotely.


When are infared night cameras effective?

Infrared cameras are very effective for small areas that are not lit at night, for example the back door of a business. We do not recommend infrared cameras in all environments, for instance large unlit yards or driveways are inhospitable, as cars can blind the camera at night rendering it almost useless.


How is video evidence treated for legal purposes in NZ?

There is no specific legislation regarding CCTV video as evidence in New Zealand. All evidence presented in a New Zealand court of Law is treated the same;it is only forensically tested if there is doubt over the evidence. It is easier to determine if video has been tampered with than to tamper with it in the first place.


How can I apply for a CCTV Grant?

Simply apply online by filling out the form here.

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